Richard Kelly

Richard Kelly is an experienced professional currently serving as a Senior Propositions Manager and Mobile App Product Owner at Fidelity International since September 2018. In this role, Richard manages the creation of customer propositions and investment solutions aimed at enhancing customer satisfaction and loyalty. Previously, as a Communications Consultant and Innovation Lead, Richard advised senior stakeholders on engagement strategies and developed innovative communication tools for employees. Prior positions include Senior Strategic Communications Consultant at Capita Employee Solutions, where Richard provided engagement strategies for international clients, and Head of Production, Design & Marketing at M B Solutions, overseeing design and communications for loyalty solutions. Educational credentials include a BSc in Business Studies and Social Administration from the University of Surrey, a Certificate VI in Graphic Design from Shillington College, and a Melcrum Internal Communication Black Belt Pro Course Certificate.