Scott Jacobs

Scott Jacobs is a seasoned professional in change management and IT support, currently serving as the Change and Release Manager at Fidelity Life Assurance Company Limited since July 2023. Previously, Scott held the position of IT Change Manager at Spark New Zealand from February 2018 to July 2023, where responsibilities included managing change requests, leading meetings, and ensuring adherence to ITIL standards. Prior roles included Monitoring and Response Engineer at Spark Digital NZ, Technical Support Engineer at VMware, Team Quality Analyst at Dell India, and Senior Customer Service Associate at Aviva. Scott holds an MBA in International Business and a Bachelor's degree in Commerce, both from Loyola College. Recognized for outstanding achievements, Scott has received multiple awards for performance excellence throughout the career.