Balakrishnan Kannian

Balakrishnan Kannian is a seasoned professional with extensive experience in operations management, particularly within the financial services sector. Currently serving as a Director at Fidelity Investments since October 2007, Balakrishnan has taken on various leadership roles, including overseeing Defined Benefit Operations, managing a large team in Defined Benefits Operations, and expanding responsibilities to include quality functions for Defined Contributions Operations. Prior to Fidelity Investments, Balakrishnan was an Operations Manager at Citigroup, focusing on UK Cards in a global contact center setting, and at GE Capital in Hyderabad as a Process Developer for JC Penney Customer Service. Balakrishnan holds multiple executive education certifications from prestigious institutions such as the Indian Institute of Management Bangalore and the Massachusetts Institute of Technology, as well as a Bachelor of Commerce degree from the University of Madras.