Erin O'Shaughnessy

Erin O'Shaughnessy is an experienced professional with a robust background in process engineering, business continuity, and organizational management. Currently serving as Director of Process Engineering at Fidelity Investments since August 2007, Erin leads improvement initiatives for Fidelity Funds & Investment Operations, focusing on enhancing efficiency across various groups. Previously, as Director of Business Continuity at Fidelity, Erin managed a program for five Asset Management companies overseeing 4,500 associates and $1.9 trillion in assets. Prior roles include Workforce Planning Specialist at NASA, Special Projects Manager at GAO, and Consultant at KPMG Consulting, along with early experience as an Intelligence Officer at the Central Intelligence Agency. Erin holds a Master's degree in International Relations and International Security Studies from Yale University and a Bachelor's degree in History and Political Science from the University of New Hampshire.