Justin Mock is currently the Director of Workplace Planning & Advice at Fidelity Investments, a position they have held since 2023. Previously, Justin served as an Investment Service Supervisor at USAA from 2014 to 2019, consistently exceeding performance metrics and developing training materials. They worked as a Senior Member Service Support Representative at Suncoast Credit Union from 2012 to 2014, where they focused on compliance and training. Justin also gained management experience as an Assistant Daytime Manager at Chick-fil-A, demonstrating leadership from 2003 to 2006. They earned a Bachelor of Arts in Communication from Florida College in 2012.
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