Melanie Welch, MBA, is a seasoned Business Development Manager with 17.5 years in telecommunications and 25 years in customer service and retail sales. Currently serving as the Director of Electronic Processing Operations at Fidelity Investments and a Jury Research Contractor for Immersion Legal Jury LLC, Melanie has a proven track record in leading teams and delivering exceptional customer service. Melanie holds a Master of Science in Global Organization Leadership and Change Management and an MBA in Project Management, both from Colorado Technical University, as well as a Bachelor's degree in Business Administration from Ashford University. With expertise in training, operations, and project management, Melanie is dedicated to positively impacting team success and client satisfaction.
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