Ramakrishnan KR is a dedicated professional with over 20 years of experience in the US Retirement Industry, specializing in Defined Contribution products and project management. Currently serving as a Senior Delivery Manager at Fidelity Investments, Ramakrishnan manages a team of 45 associates, focusing on service delivery and operational excellence. Previous roles at Fidelity included leadership positions in customer research and resolution, where Ramakrishnan excelled in team development and customer satisfaction. Ramakrishnan began their career at ICICI Bank as a Customer Service Associate and holds a Bachelor of Commerce from the University of Calicut.
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