Laurence Tastets

Laurence Tastets currently serves as the Stream Leader for Client Satisfaction within SG Retail Bank at Société Générale, focusing on enhancing client experience in France. Previously, Laurence held various prominent roles at Societe Generale Securities Services, including Head of Knowledge Management, where initiatives to develop employee competencies and improve customer experience were executed. Additional roles included Chief Innovation Officer and Global Change Manager, contributing to digital strategy, innovation networks, and change management during a transformation period. Laurence also serves on the Board of Directors and Audit Committee for Fiditalia, overseeing strategic execution and compliance functions. Earlier experience at Société Générale involved managing compliance and operational risk as General Secretary and Chief Compliance Officer, with prior advisory roles in Mergers and Acquisitions. Laurence holds advanced degrees from ESSEC Business School and TBS Education in change management and finance, respectively.