Administrative and Back Office Team

The Administrative and Back Office Team at Fido is responsible for streamlining internal processes and ensuring smooth operational flow. The Back Office Executive handles data management, process optimization, and coordination of behind-the-scenes activities. The Recovery Representative manages customer debt recovery and repayment arrangements. The Administrative Officer oversees daily clerical functions, supports staff needs, and maintains organizational efficiency. Together, they play a crucial role in upholding the integrity and effectiveness of Fido's mission to empower individuals and entrepreneurs in Africa.