Samanta DiLena

Central Florida Operations Area Specialist at Field Control Analytics

Samanta DiLena has a diverse work experience spanning over several companies. Samanta began their career as an Accounting Administrative Assistant at Medieval Times Dinner & Tournament - Orlando in 1998. From 2003 to 2011, they worked as an Assistant Manager at TEAM CONSTRUCCION Y SERVICIOS AUXILIARES SL, where they handled payroll, accounting, office management, and human resources. During this time, they also represented the company in meetings with contractors and evaluated employee performance on construction sites. In 2011, they joined Swissport as a Customer Service Agent, specializing in locating lost luggage and coordinating deliveries. Samanta worked with various airlines and systems and was commended for their time management skills. In 2014, they transitioned to Gap as a Cashier Customer Service representative, providing excellent customer service and cashier duties until 2016. Finally, in 2016, they joined Field Control Analytics as a Central Florida Operations Area Specialist. The specifics of their role are not provided, but they are currently employed in this position. Overall, Samanta DiLena's work experience highlights their proficiency in administrative tasks, customer service, and operations management.

Samanta DiLena earned a Bachelor of Business Administration (BBA) degree in Small Business Administration/Management from Universidad de Carabobo, where they studied from 1984 to 1988. Samanta also obtained several certifications, including the Spanish National Security Airport Program and Dangerous Goods certification from Swissport in February 2013. In the same year, they received Microsoft Office 2010 training in Excel, Word, and PowerPoint from Netmind. In January 2012, they acquired the World Tracer international airport system certification from Swissport. Additionally, they completed a 36-hour Hotel Management course from Merit Consulting Services in 2012. Finally, they updated their Microsoft Office skills in Excel, Word, and Access 2007 through a 90-hour training provided by FECETC. Federació de Centres Especials de Treball de Catalunya in 2012.

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