Paul McKittrick is an experienced Customer Success Manager at Field Effect since September 2020, previously serving as a Technical Account Manager at TITUS from August 2019 to August 2020. Paul has a robust background with IBM, holding the roles of North American AVP Delivery Manager and Accelerated Value Leader from May 2008 to August 2019, where responsibilities included leading technical teams and ensuring client success. Earlier in their career, Paul worked at Cognos from January 2000 to May 2008, advancing from Customer Support Analyst to Premier Support Customer Lead, focusing on customer relationships and technical support. Paul holds a degree in Network Administration from Algonquin College of Applied Arts and Technology.
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