Syed Adam Hussain

Syed Adam Hussain is an accomplished professional in customer success with extensive experience in the B2B SaaS sector. Currently serving as the Sr. Director and Head of Customer Success at Fieldguide since April 2025, Syed previously held roles as Executive CS/CX Advisor at a Stealth Startup, where guidance was provided to enhance customer onboarding in the P&C insurance business. Syed also served as VP of Customer Success/CX/AM at Hummingbird, focusing on compliance automation solutions for financial institutions, and at Indio Technologies Inc., leading customer success initiatives in modernizing the insurance application process. Early career highlights include roles as Head of Customer Success and Senior Customer Success Manager at Envoy, where foundational customer success strategies were established, and Sr. Account Manager at Zenefits, managing significant revenue-generating accounts. Syed holds a Bachelor’s degree in Psychology and a Project Management Certificate from San Francisco State University.