Eddie B. is a Customer Success Manager at FieldRoutes, a ServiceTitan company, since January 2018, specializing in the implementation and training of business management software for service-based businesses. Responsibilities include project management, client training, data import validation, and software consultation. Prior experience includes roles as a Technical Support Specialist, Technical Expert at Apple, Sales Coordinator at Nike, Instructor/Coach at CrossFit, Personal Care Attendant at Home Caregivers Inc., and Retail Sales Consultant at AT&T, demonstrating a diverse skill set in customer service, technical support, and management. Eddie B. holds multiple degrees from Collin College, including an Associate of Arts and Sciences in Computer/Information Technology Administration and Management, an Associate of Arts and Sciences in Computer Science, and an Associate of Science in Fire Science/Fire-fighting, and is currently furthering education at Coding Dojo.
January, 2018 - present
December, 2019
Strategic Customer Success Manager - Key Accounts at Noibu
Senior Customer Success Manager at Wayflyer
Customer Success Manager at Marquee Equity
Mid Market Customer Success Manager at Canary Technologies
Customer Success Manager Pleno - Enterprise at Comunica.In
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