HM

Holly May

Pro Product Implementation Specialist at FieldRoutes

Holly May has work experience as a Website Support at FieldRoutes, a ServiceTitan company, starting in April 2022. In this role, they implemented website designs and content as requested by clients, collaborated with cross-functional teams for design optimization, and stayed updated on product market trends and best practices for SEO.

Previously, Holly worked at Great Clips starting in April 2013. Holly began as a Hairstylist and achieved top sales by recommending new products and services to customers. Holly also built strong interpersonal relationships, resulting in a positive increase in annual customer mentions and high rates of repeat customer returns. Later, they became an Assistant Manager and handled various customer service and administrative tasks, resolving guest issues efficiently and ensuring a fast and pleasant experience for every guest. Additionally, they managed customer requests to speak with a supervisor.

No information is provided about the end dates of these roles.

Holly May began their education in 2007 at Hickory Ridge High School, where they completed their high school education, though no specific degree or field of study is mentioned. In 2012, they attended Cape Fear Community College, earning an Associate's degree in Cosmetology/Cosmetologist, General in 2013. Afterward, Holly pursued further education in the field of computer science. From 2021 to 2023, they are enrolled in Long Beach City College, working towards an Associate of Science degree in Computer Science. Alongside their formal education, Holly has obtained several certifications, including "Fundamentals of Digital Marketing" from Google in October 2022, "Database Design" from Oracle in December 2021, "Responsive Web Design" from freeCodeCamp in August 2021, and a license as a cosmetologist in October 2013.

Links

Timeline

  • Pro Product Implementation Specialist

    December 1, 2023 - present

  • Website Support

    April, 2022

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