Barry Conroy Cmgr Fcmi Mbcs

Barry Conroy CMgr FCMI MBCS is currently the Head of Service Delivery at Fifosys and the Managing Director & Principal Consultant at Lustr Consultancy. With a background in senior service development, performance analysis, and contact center management, Barry has a proven track record of delivering exceptional service in various organizations such as Wipro Limited, John Lewis Partnership, and Waitrose. Barry also holds a CMI Level 5 Diploma in Leadership and Management from Henley Business School.