Hanyan Chu

Hanyan "Heather" Chu currently serves as the Head of Credit Card & Personal Lending Products at Fifth Third Bank, overseeing the P&L for consumer and small business credit cards and personal lending portfolios since June 2024. Prior to this role, Hanyan held the position of Head of Unsecured Lending at Truist from July 2023 to May 2024. Hanyan's extensive experience also includes leadership roles at LightStream, where notable achievements included launching an AI machine-learning credit decisioning model and receiving the 2019 Truist Performance Award for pricing strategy. Hanyan's prior positions at SunTrust and Advanta involved various aspects of credit risk management, acquisitions, and analytics for consumer and small business bankcards. Hanyan holds an M.A. in Economics from The Ohio State University and a B.A. in Economics from Fudan University.