Jennifer Vanderploeg

Jennifer VanderPloeg has over 24 years of experience at Fifth Third Bank, currently serving as Business Controls Testing Manager and AVP. In this role, Jennifer leads a team of four Business Controls Analysts, overseeing risk and control activities for GreenSky, Non-Equity Direct Lending, and Bancorp Resolutions, while developing a robust risk/control framework. Previously, Jennifer coached and mentored 133 Financial Centers in Western Michigan as Retail Small Business Banking Coach, focusing on commercial lending. Earlier roles included leading a team of 25 Small Business Bankers and managing multiple Financial Centers, with a focus on strategic growth. Prior to Fifth Third Bank, Jennifer served as Assistant Controller at East Hills Athletic Club. Educational qualifications include a Master of Science in Administration from Central Michigan University and a Bachelor of Arts in Music/Religious Studies from Albion College.