Segun Salako has worked in a variety of roles since 2012. Segun began their career as a Team Leader Customer Service Relations at MTN Nigeria (CNSSL). In this role, they were a decision maker and team leader, and was responsible for cross-selling and upselling of company products and services to current and potential customers. In 2017, they moved to Standard Alliance Insurance Plc, where they worked as a Sales Team Lead. In this role, they managed area sales executives in their respective jurisdictions to verify market growth, accessibility and areas of improvement. Segun also evaluated competitors in terms of market share, product offering, recognizable strategies and advertising effort to determine strategies that would strengthen the company's presence in those areas. Segun also researched market conditions including customer's interest and availability, product need, economy volatility, access to resources and shipping requirement to make confident decisions in pursuing, maintaining and strengthening market opportunities. Additionally, they worked as a Customer Experience Executive. Currently, they are working as a Sales Associate at Gricd Integrated Services Limited since 2022.
Segun Salako obtained a Bachelor's Degree in Pure and Applied Chemistry from the University of Jos, Nigeria between 2006 and 2010. Segun also holds certifications in Customer Expectation from HVC (obtained in March 2015), Time Management from Premier Vocational Training Institute (obtained in January 2015), and How May I Help You Training from MTN Nigeria (obtained in August 2012).
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