Jennifer Cadoret is an experienced Customer Success professional with a strong background in managing key accounts and optimizing customer satisfaction. Currently serving as a Senior CSM at Figures since June 2025, Jennifer previously held the role of Senior Customer Success Manager for Strategic Accounts at Spendesk, where responsibilities included managing key accounts with a significant annual recurring revenue, implementing retention strategies, and collaborating across teams to enhance customer experiences. Prior roles at Spendesk included Senior Onboarding Manager and Onboarding Manager, focusing on customer adoption and training. Jennifer's career began at Beekast as a Customer Success Manager, contributing to client loyalty and revenue growth. Educational qualifications include a Master’s degree in International Management from iaelyon School of Management and a Bachelor's degree in Management Sciences.
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