Zara Dean

Zara Dean is an experienced professional in the aviation and customer service sectors, currently serving as a Customer Service Duty Manager at Fiji Airways since August 2022. Previously, Zara held the role of Service Delivery Manager at Swissport (Australia and New Zealand) from January 2013 to March 2022, overseeing operations for multiple airlines including Air New Zealand, Hawaiian Airlines, and American Airlines. Zara's extensive background also includes positions as Duty Manager and Customer Service Supervisor with various airlines such as Jetstar and AirAsia, as well as a Customer Services Agent role at Aerocare Flight Support. Academically, Zara holds a Master of Teaching (Primary) and a Bachelor of Arts in Education from Western Sydney University, complemented by a Diploma of Children's Services from the Academy of Early Childhood Education.