Mark Deacon

Mark Deacon is an accomplished Technology Operations Manager at Finance Ireland since April 2014, overseeing IT, CRM, and reporting systems while aligning system development with business growth and risk management. Deacon has also served as Operations Manager and Collections Manager, previously holding roles at Friends First Finance, where expertise in staff management and operational leadership was demonstrated. With a strong background in mentoring teams and achieving targets under pressure, Mark holds multiple qualifications from the Institute of Banking, including a Professional Certificate in Banking in a Digital Age and a Higher Diploma in Financial Services.