Neil Crook

Infrastructure Engineer (telephony) at Financial Ombudsman Service Limited

Neil Crook is an experienced Infrastructure Engineer currently employed at the Financial Ombudsman Service since March 2024. Prior experience includes roles as an Azure Cloud Engineer at ANYWHERE365® from November 2020 to March 2024 and as a Senior Unified Communications Application Engineer at NTT Ltd. from November 2017 to October 2020, where responsibilities encompassed cloud communications. Neil also served as a Unified Communications Consultant at Modality Systems and as a Senior Unified Communications Engineer at GCI, where design and support of cloud-based Lync Server solutions were key duties. Earlier experience includes a Systems Programmer role at The Open University, managing a significant Microsoft Unified Communications platform. Neil holds an MSc in Computer Science from the University of Hertfordshire.

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Financial Ombudsman Service Limited

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The UK's official expert in sorting out problems with banks, insurance, PPI, loans, mortgages, pensions and other money and financial complaints


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