Shannon B.

Shannon B. has extensive experience in executive administration, particularly at the Financial Ombudsman Service since June 2011, where positions have included Personal Assistant to the Director of Customer Service and Executive Personal Assistant roles supporting key leadership figures. Responsibilities have encompassed proactive diary management, document production, strategic planning for stakeholder engagement, and high-level meeting organization. Additionally, Shannon has a background in administrative support, assisting with correspondence and team coordination. Educational qualifications include a degree in Event Management for Marketing and Communication from The Event Academy.