Human Resources and Talent Management

The Human Resources and Talent Management team at Financial Ombudsman Service Limited is responsible for attracting, developing, and retaining top talent to support the organization's mission in resolving financial disputes. This team manages recruitment processes, fosters a positive workplace culture, and implements training and development initiatives to enhance employee skills and engagement. Through strategic talent management, they ensure the company has the right people in place to deliver exceptional service to customers facing financial complaints.