Doug Carlson

Doug Carlson is a seasoned professional with extensive experience in client management and relationship building within the financial services industry. Currently serving as Senior Client Manager at Financial Recovery Technologies since 2019, Doug focuses on enhancing key client relationships with institutional investors and assisting clients in navigating the complexities of class action claims. Prior to this role, Doug worked as a Business Consultant at DBC Consulting & Advice, where a scorecard was developed to track client retention and loyalty. Doug's prior experience includes significant leadership positions at Vanguard, where responsibilities encompassed building distribution strategies for the firm's ETF and Mutual Fund business and managing global bank relationships, as well as overseeing investor services for financial institutions at Brown Brothers Harriman. An educational background includes an MBA from Duke University and a BS in Business Administration with a focus on Finance and Information Systems from Susquehanna University.