Richard Quinto

Richard Quinto is an accomplished training and customer service professional with extensive experience in leading training initiatives and enhancing customer satisfaction across prestigious organizations. Currently serving as the Customer Care Lead Training Specialist at the Financial Times since June 2018, Richard previously held various roles at Samsung Electronics, including UK Online Training Manager, where responsibilities encompassed the execution of award-winning training programs. Earlier positions include significant contributions at Dixons Carphone and Geek Squad, where Richard managed training design, delivery, and large-scale events, demonstrating a strong focus on customer engagement and staff development. Richard holds a Bachelor of Science degree in Computer Science from City St George’s, University of London.