Alberto Ortelli

Alberto Ortelli is a seasoned professional with extensive experience in account management, customer service, and operations within the IT and banking sectors. Currently serving as a Senior Account Manager at Fincons Group since January 2019, Alberto has previously held significant roles at Swisscom, where responsibilities included leading Customer Field Service and Technical Service Desk operations for the South region, as well as overseeing sales operations and product management as part of the Senior Management team. Alberto's prior experience also includes leadership positions at B-Source SA, Bloomberg LP, and Unisys, demonstrating a track record of successful contract negotiation, process reengineering, and organizational development. Alberto holds an MBA from SUPSI, completed between 2003 and 2005.