James Estigoy

Cloud Service Manager at FINEOS

James Estigoy has a diverse work experience spanning over several years. James has recently worked as a Cloud Service Manager at FINEOS since 2022. Prior to that, they served as the Sr. Service Delivery Manager at NIBCO INC. from 2019 to 2022, where they were responsible for modernizing the company's infrastructure services. Before their role at NIBCO INC., they worked as a Program Director at CompuCom from 2017 to 2019, overseeing the delivery of end user computing services for a financial services client. From 2016 to 2016, James was the Director - Alliances & Strategic Initiatives at OTSI - Object Technology Solutions Inc., where they led strategic initiatives and implemented service improvements. James was also the Service Delivery Manager at Dairy Farmers of America from 2013 to 2016, managing IT infrastructure services. Before that, they worked as an Account Manager at AIG from 2012 to 2013. James has also gained significant experience while working at HP Enterprise Services from 1997 to 2012, where they held various roles such as Account Delivery Executive, Service Delivery Manager, Transformation PM/Service Delivery Improvement, Project Manager, Systems Administrator, and Technical Helpdesk Lead and NT Deployment Specialist. Overall, James Estigoy has a strong background in service delivery management, strategic initiatives, and IT infrastructure services.

James Estigoy has a diverse education history. In 1991, they began their undergraduate studies at Albion College, majoring in Economics. James successfully completed their Bachelor of Science degree in 1994.

Following that, in 1994, James attended Sevilla for a brief period to study Spanish Literature, Culture, and Marketing. Although no specific degree is mentioned, they gained valuable knowledge in these areas during their time at the institution.

Later, from 2001 to 2003, James pursued a Master of Science in Business Information Technology at Walsh College. This program exposed him to a wide range of subjects within the field of technology and business.

In terms of additional certifications, James obtained the ITIL® Foundation Certificate in IT Service Management from AXELOS Global Best Practice in May 2023. This certification demonstrates their expertise in managing IT services according to industry best practices.

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Timeline

  • Cloud Service Manager

    May, 2022 - present

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