Rubén Santos Garcia

Ru B. is an experienced CRM Business Analyst currently working at Otis Elevator Co. since November 2019, where responsibilities include serving as the primary liaison among business stakeholders and project teams during the project life cycle and SDLC, while utilizing tools such as Azure DevOps, SQL, and PowerBI. Prior to this role, Ru gained valuable experience as an intern at Valyant AI, contributing to system testing and data visualizations, and served as an eCommerce Business Analyst for an academic project named PetsGlory, conducting analysis and marketing strategy preparation. Ru has also volunteered as an External Communications Manager for Project Management Without Borders, overseeing marketing strategies, and worked as a Business Analyst at Pactic Media Concepts Pvt Ltd, excelling in project requirement gathering and data analysis to enhance marketing efforts. Ru holds a Master's degree in Management Information Systems from the University of Colorado Denver.