Ethan Co

Ethan Co is a seasoned professional in technical support and quality assurance with a comprehensive background in the technology sector. Currently serving as a Senior Customer Technical Services Analyst at Finicity, a Mastercard Company since August 2020, Ethan excels in customer support, managing ticketing processes, and leading bank connectivity support initiatives. Prior experience includes roles at NodeSource and CreditRepair.com, where Ethan contributed as a Software Quality Assurance Intern and Senior CS Advisor, respectively. Previous positions also encompass tech support roles at Alorica and Netflix, along with a tenure as Jr. Test Lead at Ooyala, overseeing an offshore QA team and ensuring comprehensive test execution. Ethan's education includes studies at Mission College, Salt Lake Community College, and Granite Technical Institution.