Nikke-Nestori Konttinen

Nikke-Nestori Konttinen has extensive experience in operations management and customer service within the aviation industry, currently serving as an OCC Crew Controller at Finnair since February 2018. This role is complemented by previous positions such as Gate Service Agent, Turnaround Lead, Team Coach, Deputy Customer Team Lead, and Digital Change Agent, which involved application development and IT support for ground staff. Prior to this, Nikke-Nestori Konttinen held the position of Deputy Customer Experience Manager at the City of Espoo from November 2017 to February 2019, along with experience as a Substitute Teacher.