Francesca dello Nigro

Francesca Dello Nigro is an experienced customer service professional currently serving as the Customer Service Team Manager at Finom since September 2023. Prior to this role, Francesca held the position of Head of Customer Service at Kapaga, where responsibilities included developing customer service activities, recruiting and training team members, and collaborating on customer experience projects. Francesca's career also includes roles at Xapo Bank as a Customer Service Specialist, managing international customer queries and compliance checks, and with GVC Group as a Customer Service Team Lead. Early career experiences include positions at Suntransfers.com, Mojito Bar, UnipolSai Assicurazioni Spa, and Teorema Tour, where Francesca demonstrated strong management skills and a commitment to customer satisfaction. Francesca holds a Bachelor's degree in Language and Cultural Mediation from Università degli Studi dell'Insubria.