Martin Barrios

Martin Barrios is an experienced operations manager specializing in customer service and call center efficiency, currently serving as the Head of Operations Support at Finstro since July 2020. With a solid background at Baycorp and other companies, Martin has consistently driven performance improvements, managed client relationships, and ensured compliance with contract requirements. Notable roles include Operations Manager across several organizations, where responsibilities included staffing, training, and performance management, alongside reporting on key performance metrics. Martin's expertise extends to implementing strategies that enhance operational efficiency and customer satisfaction across various sectors, including retail sales and debt collections. Educational credentials include studies at City College of San Francisco, Aquinas School, Junipero Serra High School, and the Philippine Nautical Training Institute.