Vikas Jain is an accomplished professional with extensive experience in operations and customer experience. Currently serving as Vice President of Operations and Process Excellence at Finx Learning since August 2024, Vikas previously held the position of Vice President of Operations and Customer Experience at Reliance Nippon Life Insurance from May 2007 to October 2023. Vikas has expertise in strategic projects, new business initiatives, customer experience, and digital transformation. Educational background includes studies at Sarvodaya Vidyalaya in Delhi.
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