Michelle Petrie

Michelle Petrie, MBA, has extensive experience in customer service and training, beginning with a role as a Customer Service Representative at Fire-Dex since May 2014, focusing on maintaining positive relationships and adhering to quality systems. Prior experience includes serving as a Customer Service Trainer & Facilitator at Giant Eagle, where training programs were developed and modified based on assessed needs. Additionally, Michelle managed 25 in-store childcare centers as an Eagle's Nest Specialist and mentored new leaders in that role. Early career experiences include administrative support positions with the Army National Guard and the US Army. Educational qualifications include an MBA in Human Resources Management from Strayer University and a BA in Sociology from The University of Akron.