Robert S. Stevens

Director of Product Operations at Firebrand Technologies

Robert S. Stevens has extensive work experience in various roles and industries.

Robert S. began their career as a Banquet Captain at Holiday Inn in 1990. In this role, they managed the banquet service and setup staff and was the primary contact for function participants.

After their time at Holiday Inn, Stevens moved to Kinko's in 1993 and served as a Branch Manager. Robert S. was responsible for the daily operations of the Nashua, NH branch office, managing 35 co-workers and maintaining business relationships with customers. The branch achieved $2 million in revenue during their tenure.

In 1997, Stevens joined Danka Office Imaging as an Account Manager. Robert S. held this position for a year, managing accounts and ensuring customer satisfaction.

Stevens then transitioned to Newmarket, an Amadeus company, in 1998. Robert S. worked as an Accounts Manager, coordinating the installation of new clients in the Northeast and Starwood properties worldwide. Robert S. served as a liaison between customers and Newmarket support, regularly communicating with clients to address their ongoing needs.

Since 2001, Stevens has been with Firebrand Technologies. Robert S. initially joined as Chief Community Officer, responsible for managing the customer experience and enhancing client outreach and education. In 2019, they transitioned to the role of Director of Product Operations.

Throughout their career, Stevens has utilized their degree in Communication and their strong hospitality background to excel in managing teams, building customer relationships, and driving revenue growth.

Robert S. Stevens has a Bachelor of Arts (BA) in Communication from the University of New Hampshire, which they obtained from 1988 to 1990. Prior to that, they attended the University of Tampa from 1986 to 1987, where they pursued Business Management, but did not complete a degree. Robert S.'ssecondary education was at ORHS from 1982 to 1986, where no degree or field of study is mentioned. Additionally, Robert S. Stevens obtained a certification in Leadership from the institution "Invest in Your Leaders" in August 2021.

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