Ryan Joy O'Connor

Ryan Joy O'Connor is the current Health Guide at Firefly Health. Ryan has also worked as a Product Researcher at Procter & Gamble, a Clinical Assistant at Boston Children's Hospital, and as a HealthCorps Fellow at AmeriCorps.

Ryan's work in product research served as a key member on major consumer initiatives with annual R&D-specific budgets. Ryan was selected as the first Product Researcher organization-wide to serve as the liaison between Global Brand Management and R&D on issues of gender equality in current marketing and ongoing external communication. Additionally, they led the analysis of data from past consumer studies to identify and mitigate potential future project risks.

As a Clinical Assistant at Boston Children's Hospital, Ryan provided direct patient care under the supervision of a licensed professional. Ryan also performed delegated medical tasks, such as administering medications and injections, taking vital signs, and assisting with diagnostic tests and procedures.

During their time as a HealthCorps Fellow at AmeriCorps, Ryan served as a health educator in high schools across Massachusetts. Ryan developed and implemented health education curriculum, organized school-wide events and campaigns, and created partnerships with local organizations to promote wellness among students, staff, and families.

Ryan Joy O'Connor has a Bachelor of Arts in Sociology from Roanoke College and certification from Central Massachusetts Area Health Education Center Outreach Worker Training Institute in Community Health, Patient Navigation.

Ryan Joy O'Connor reports to Kimberly Bartlett, Head of Member Experience Operations. They are on a team with Amy Mechaelsen - Member Operations Associate, Mariana Daniel - Member Operations Associate, and Jordon Pogrant - Health Guide.