Roxanna P.

Roxanna P. has a strong background in risk management and claims handling. Roxanna currently serves as the Director of Risk Management at FireKeepers Casino Hotel, a role they have held since December 2020. Prior to this, Roxanna worked for FireKeepers Development Authority, dba FireKeepers Casino Hotel, from July 2009 to December 2020, where they served as the Risk and Safety Manager. In this role, they were responsible for mitigating risks, ensuring regulatory compliance, managing workers' compensation claims, and overseeing insurance renewals. Before joining FireKeepers, Roxanna worked as a Project Specialist/Claims Examiner at Accident Fund Insurance Company of America from August 2004 to January 2009. Roxanna also gained experience as a Claims Examiner at Gallagher Bassett from 2002 to 2004 and as a Group Health & Workers Compensation Adjuster at Citizens Insurance Company from 1995 to 2002. Their career in risk management began in 1989 at HealthCare Compare, where they worked as a Claims Adjuster handling General Motors Workers' Compensation claims.

Roxanna P. attended the Falmouth Institute from 2011 to an unspecified end year, where they pursued the Native American Human Resources degree in the Tribal Human Resource Professional Program (THRP). Additionally, they attended Lansing Community College for an unspecified period of time, with a focus on Forestry & Business. In terms of additional certifications, Roxanna obtained the 10-Hour General Industry Safety and Health certification from the US DEPARTMENT OF LABOR OSHA in August 2021. In 2015, they earned the Certified Workers' Compensation Professional (CWCP) certification from Michigan State University. Roxanna also obtained the OSHA-30 Hour Safety Training certification from Rockhurst University in April 2014. In November 2011, they obtained the ServSafe certification from Rock City Food Service. Moreover, Roxanna acquired the Tribal Human Resources Professional (THRP) certification from the Falmouth Institute & National Native American Human Resource Association in November 2011. Lastly, in June 2011, they obtained the Training for Intervention Procedures (TIPS) certification from Health Communications, Inc.