FIRM Revenue Cycle Management Services, Inc.
Christie Castillo is a Denials Management Specialist at FIRM Revenue Cycle Management Services, Inc., where responsibilities include resolving hospital claim denials, project coordination, and data analysis. Christie was promoted to Lead Appeal Specialist within six months of joining the company. As a member of The National Society of Leadership and Success since 2017, Christie has demonstrated a commitment to leadership and academic excellence. Previous experience includes bartending positions at Banger Brewing and Golden Entertainment, focusing on customer service and time management. Additionally, Christie gained valuable skills as a Student Intern at Las Vegas HEALS, where project management and data entry were key responsibilities. Education includes a Bachelor of Science in Health Care Administration from UNLV School of Public Health and an Associate of Arts from the College of Southern Nevada.
FIRM Revenue Cycle Management Services, Inc.
FIRM Revenue Cycle Management Services, Inc. is an attorney and clinician driven company that utilizes highly trained clinical and financial experts; InterQual, Milliman (MCG); and contract, case and statutory law; to assist hospitals and health systems to recover denied, unpaid and under-paid medical insurance claims. FIRM also specializes in assisting hospitals and health systems increase cash on hand by reducing bad debt and charity care write-offs. Acting as advocates for both the patient and the hospital, we assist self-pay and indigent patient populations enroll in and qualify for, county, state, and federal reimbursement programs. FIRM is a California Certified Enrollment Entity and provides services for hospitals from coast to coast. FIRM provides Billing Follow-up; Unpaid, Underpaid, and Denied Claim Resolution Services; High Value Claim Service, Out-of-State Medicaid Billing, Medicaid Eligibility, Third Party Liability and Lien Services, Workers Compensation Services, Pre and Post Payment Defense Audits, and Zero Balance Reviews for healthcare organizations that want to keep more of what they bill. Our process allows you to assign single, high value accounts, or batch assignments of multiple accounts. We work with you to develop a program that works for your business office and your budget. As a client, you will receive the benefit of FIRM’s combined management experience, totaling over 75 years, in developing cost effective accounts receivable solutions for hospitals and health systems. Our attorney and clinician driven service, combined with the latest billing and editing technology available, ensures a higher level of results.