Emmanuella O.

Emmanuella O. possesses extensive experience in customer service roles across various organizations, currently serving as a Contact Center Agent at MLSE since September 2022 and as a Product Support Expert at Firmex since May 2022. Previous positions include Customer Care Associate at Article, Customer Assistant at TD Auto Finance, and Customer Service Specialist at foodora, where key responsibilities involved building customer relationships and resolving issues through various communication channels. Emmanuella also held the role of Customer Service Representative at Indigo, focusing on training new hires and enhancing customer experiences. Emmanuella O. completed a Bachelor of Arts in Sociology from Ryerson University in 2022.