Khaled Nabhan Mba

Khaled Nabhan MBA, Lean Six Sigma Black Belt, PMD, SFPC, CPDT is an accomplished professional in customer experience and market insights, currently serving as Head of Customer Experience & Market Insights at First Abu Dhabi Bank Misr since March 2023. Previously, Khaled held the role of Head of Customer Experience at First Abu Dhabi Bank and served as Senior Manager of Customer Experience at Bank Audi sal. With extensive experience in service quality improvement through Lean and Six Sigma methodologies, Khaled has also worked in quality assurance and customer relations at various banks. Holding a Master of Business Administration from the Arab Academy for Science, Technology and Maritime Transport, as well as multiple professional certifications in Lean Six Sigma and project management, Khaled is well-equipped with analytical skills, having also studied data analysis and visualization.