Thomas J. O'Brien

Fraud Investigator at First Acceptance Insurance

Thomas J. O'Brien is an experienced professional in the fields of insurance, public service, and law enforcement. Currently serving as a Fraud Investigator at First Acceptance Insurance since December 2023, Thomas previously held various roles at Churchill Mortgage Corporation, including Home Loan Specialist and Branch Manager focused on supporting first responders and community servants. Thomas's career also includes experience as a Public Adjuster at FirstCall Claims, a Claims Adjuster at Acceptance Insurance, and a Tax Professional at H&R Block. Prior law enforcement experience with the Metropolitan Government of Nashville and Davidson County encompasses roles such as Compliance Officer, Sex Crimes Unit Detective, and Motorcycle Police Officer. Thomas holds a Bachelor of Science in Criminal Justice from Middle Tennessee State University and has completed specialized training in investigations and traffic crash reconstruction.

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First Acceptance Insurance

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First Acceptance Insurance Company (FAIC) underwrites and services insurance policies and related products sold by Independent Agents. For more than 50 years, FAIC has brought peace of mind into neighborhoods just like yours. We are focused on developing long-term relationships with our valued customers, including those who might need flexible payment schedules or have a few bumps on their record. From answering questions about your policy to settling your claim, FAIC is committed to providing the exceptional customer service you deserve.


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