Business Analysis and Intelligence

The Business Analysis and Intelligence team at First Acceptance Insurance (FAIC) drives strategic decision-making and optimizes operational efficiencies by leveraging data and business insights. The Salesforce Business Analyst focuses on enhancing CRM capabilities, the IT Business Analyst aligns technical solutions with business needs, and the Vice President of Business Intelligence oversees data-driven strategies to support customer service and underwriting processes. Together, they ensure informed, agile responses to business challenges and opportunities.