Banking

First Bank

First Bank's headquarters in United States

Chris Holmes

Victor Adebanjo Olaniyan

The Customer Service Team at First Bank is dedicated to providing exceptional support to clients in West Des Moines, ensuring a positive banking experience. Team members, including Customer Service Officers and Tellers, assist customers with inquiries, transactions, and account management, while the Service Executive oversees operations to enhance service efficiency and satisfaction. Through personalized attention and a community-focused approach, they aim to build lasting relationships with all clients.

Customer Service Team

This department provides strategic direction and oversight for the organization's operations and initiatives.

Executive Leadership

The Financial Services Team at First Bank is dedicated to providing personalized banking solutions to meet the diverse needs of the West Des Moines community. Comprising roles such as Credit Officers, Relationship Managers, and Compliance Managers, the team works collaboratively to streamline loan approvals, ensure regulatory adherence, and foster strong customer relationships. They focus on delivering exceptional transaction services and support, promoting financial well-being for individuals and businesses alike.

Financial Services Team

This department manages financial transactions and customer banking services.

Banking Department

This department manages credit assessments and loan servicing operations.

Credit Services

This department focuses on enhancing customer relationships and promoting financial inclusion through digital solutions.

First Bank

Org chart

Teams

Customer Service Team

Executive Leadership

Financial Services Team

Banking Department

Credit Services

Customer Engagement

Offices

First Bank

Org chart

Teams

Customer Service Team

Executive Leadership

Financial Services Team

Banking Department

Credit Services

Customer Engagement

Offices

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