Thomas Green

Contact Centre Operations Manager at First Bus

Thomas Green is an experienced professional with a diverse background in operations management, recruitment, and customer service. Currently serving as Contact Centre Operations Manager at First Bus since September 2020, Thomas previously worked as a Driving Recruitment Consultant at Search Consultancy and held the position of Operations Manager at Amesmo Ltd. With a longstanding tenure at Direct Line Group from June 2010 to March 2019, Thomas progressed from Sales Representative to Webchat and Home Service Operations Manager. Early career experiences include roles as a Football Coach at Newcastle College and a Customer Advisor at Debenhams. Thomas holds a Bachelor of Science degree in Sports Science from Newcastle College, completed in 2010.

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