Tosin Olagunju

Tosin Olagunju, IFC, CBAP®️, is a seasoned Business System and Business Analyst currently employed at First Canadian Financial Group since January 2023, and at TD since January 2021, with ongoing experience since November 2010 at GTBank where roles progressed from Senior Business Analyst to Business Process Analyst and Team Lead in Customer Experience. Noteworthy accomplishments include leading initiatives for enhancing customer website portals, facilitating requirements workshops, automating financial advice processes, and significantly improving customer satisfaction. Tosin holds a Bachelor's degree in Agricultural Economics from the Federal University of Technology Minna, earned between 2003 and 2008.