Jean Louise

Director Of Claims at First Chicago Insurance Company

Jean Louise has extensive experience in the insurance industry, currently serving as the Director of Claims at First Chicago Insurance Company since July 2018. In this role, Jean Louise directs various claims units, overseeing up to 20 technical staff and subordinate unit managers to implement claims initiatives and achieve organizational goals. Prior to this position, Jean Louise was a Senior Casualty-Litigation Specialist at the same company, focusing on commercial and personal auto policies from May 2010 to April 2014. Jean Louise also held the position of National Total Loss Director at Affirmative Insurance Services from October 1997 to June 2010, and began a career at McDonald's as an Assistant Manager from 1983 to 1997. Education was pursued at Moraine Valley Community College from 1985 to 1987.

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First Chicago Insurance Company

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The company was founded on December 14, 1920 as the Chicago Ice Producers Mutual Liability Company. Originally organized as a mutual insurance company, its initial purpose was to insure the members of the Chicago District Ice Association for general liability, Workers Compensation, public liability for horses and wagons, and commercial vehicle insurance. Association members donated the $26,225 that was needed at that time to start insurance operations. The company was granted licenses to operate in the States of Illinois, Indiana and Wisconsin, which continue to be held today. In the 1930’s, the company expanded into insuring the private passenger vehicles of the owners and employees of the ice companies. This business was later enlarged to include individuals referred by policyholders of the company. The company’s name was changed to Chicago Mutual Liability Company in 1961. During the 1970’s and 1980’s, the company evolved from its original focus as a commercial lines insurer to become an automobile insurer. At the end of 1994, the Board of Directors decided to exit the Workers Compensation and general liability lines and concentrate on the personal and commercial auto lines of business. In 1991 the Board of Directors decided to change the company’s distribution system from direct writing to partnering with independent producers. The company had maximized its growth as a direct writer and needed to adopt a different strategy. The company’s name was changed again in 1996 to Chicago Mutual Insurance Company. In 2006, the company was converted from a mutual form of governance to a stock company. It was renamed First Chicago Insurance Company, and became a subsidiary of J & P Holdings, Inc. Innovation is the company’s focus as the 100th anniversary of its founding approaches. Management continues to search for opportunities that will serve our current policyholders and contribute to the company's growth and profitability.


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