Justin Boye

Justin Boye is an accomplished professional in the insurance industry with extensive experience in claims management. Currently serving as the Director of Claims Vendor Management at The Hanover Insurance Group since June 2025, Justin oversees vendor relations across all claims lines, emphasizing efficiency and cost-effectiveness while developing a formal vendor management program. Prior to this role, Justin worked at Nationwide from March 2020 to June 2025 as the Property Claims Vendor Manager for Commercial, Excess & Surplus, and Agribusiness, managing over 50 vendor relationships and implementing improvements for workflow efficiency. Justin's earlier roles include being a Commercial Property Claims Specialist III at Nationwide, Property Claim Field Manager at American Family Insurance, Claim Manager and Technical Specialist at Travelers, and Fire and Theft Investigator at Progressive Insurance. Justin holds a Bachelor of Business Administration in Business Management from Kennesaw State University.