First Citizens Bank
Jessica Womack is a seasoned professional with extensive experience in process improvement and operational strategies within the banking sector. Currently serving as Vice President & Assistant Secretary, Process Improvement Consultant at First Citizens Bank, Jessica previously held the position of Assistant Vice President at City National Bank, where notable achievements included transforming Capital Markets Operations and successfully leading regulatory initiatives. Earlier roles include Assistant Vice President at Wells Fargo, where Jessica identified significant efficiencies, resulting in major cost savings, and developed automated solutions for customer experiences. With previous experiences at Capital One and foundational roles in facilities management and retail, Jessica brings a diverse skill set and strong leadership in enhancing operational effectiveness. Jessica holds a Bachelor of Science in Business Administration with a focus on Management and a minor in Finance from Elon University.
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