Mark Bowland

Customer Services Delivery Lead at First Direct Limited

Mark Bowland has extensive experience in customer service and team management, primarily at first direct, where employment began in April 2006. Throughout the years, Mark has held various roles, including Customer Services Delivery Lead, Customer Services Team Manager, and Academy Coach, demonstrating a strong commitment to leadership and training within the organization. Prior to joining first direct, Mark worked as a Menswear Concession Manager at Allders from September 2004 to April 2006. Mark's educational background includes attendance at Allerton High School from 1997 to 2004.

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